Refund Policy

Thank you for choosing SVNTY7 for your clothing needs. We take pride in the quality of our products and want to ensure your satisfaction. Please review our refund policy carefully before making a purchase.

Refund Policy Overview

- We do not accept returns or offer refunds for change of mind or incorrect sizing. Please review our sizing charts before making a purchase.
- Refunds will only be issued for faulty items that were received in a damaged or defective condition.

Faulty Items

- If you receive a faulty item, please contact us within 1-3 days of receiving your order via email at svnty7brand@gmail.com.
- Provide your order number, a clear description of the issue, and photographic evidence of the fault.
- We will review your case and, if deemed valid, provide instructions for returning the faulty item.

Return Process for Faulty Items

- If your return is approved, we will provide you with a return shipping address.
- Ensure the item is securely packaged, and include your order number and contact information within the package.
- Once we receive the returned item, we will inspect it and notify you of the status of your refund.

Unreasoned Chargebacks

- We do not accept unreasoned chargebacks. If you have any concerns or issues, please contact us at svnty7brand@gmail.com before initiating a chargeback.
- Unjustified chargebacks may result in legal action to recover the funds and potential denial of future service.

Contact Information

- For all inquiries regarding refunds or faulty items, please contact us via email at svnty7brand@gmail.com.
- Please allow 1-5 business days for us to respond to your inquiry.

Changes to Refund Policy

SVNTY7 reserves the right to modify or update this refund policy at any time. Any changes will be effective immediately upon posting on our website.

By making a purchase from SVNTY7, you acknowledge and agree to abide by the terms outlined in this refund policy. If you have any questions or concerns, please contact us before making a purchase. Thank you for choosing SVNTY7 for your clothing needs.